The service introduced its current website in 2012.  Customers have free access to online databases and resources including eBooks, film streaming and language and computer tutorials. They could search the Online Public Access Catalogue (OPAC), reserve and renew their items, check their borrowing history, review books, book in to events, and read the library newsletter.

In September 2012, the new Williamstown Library opened on the site of the old 1968 library, which was built on the site of a picture theatre, which was built on the site of a market garden etc, etc.