In 2011 a strategic plan process was initiated with the title “Libraries beyond books.”

In the "Dollars, sense and public libraries" report of 2011 it was noted that Victorian public libraries returned $3.56 for every $1 invested.

The library acquired WIFI which enabled customers to use the internet on their laptops, tablet devices and smart phones. eBooks and eAudio books were introduced via Borrow box, Overdrive and Oneclick Digital (a revolution is taking place as I type these words).