Library membership

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Joining is easy!

Bring along some ID with proof of your residential address to any Hobsons Bay Libraries branch and we will get you started with your library membership.

You can also join online for immediate access to thousands of eLibrary titles and other online content.

 

Types of Membership

Full Membership

Hobsons Bay Libraries are free to join and open to anyone living in Victoria. To sign up for a full membership, bring along your photo ID with proof of residential address to any Hobsons Bay Libraries branch and we will get you started.

Online Only Membership

Not able to visit one of our branches? You can also join onlinefor immediate access to thousands of eLibrary titles and other online content. There is a 10 item limit on this form of membership. It can be upgraded to a Full Membership when you visit a branch. 

Book Club membership

Book Clubs can register online.

When completing this Membership Form patrons need to:

1. Choose the Full Membership option

2. Enter Book Club as their First name

3. Enter their Book Club name  as their Last name

4. Select Yes in response to Do you want to become a Bookclub Member?

5. Complete the registration by visiting any of our branches with photo ID and proof of residential address.

Online membership will be available for Book Set borrowing 24 hours after your online registration. Borrowing of sets will be available once in branch registration is complete.

Alternatively, the Book Club contact person can visit one of our branches and complete full registration there.


 

Borrowing and Reservations

  • Unlimited loans.
  • Books, magazines, DVD and talking books can be borrowed for 21 days.
  • You can renew your items twice, provided it they are not on reserve for another customer.
  • You can reserve items via the library catalogue. Once ready for collection we will notify you by your preferred method and you will have 7 days to collect the item.

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    Fees and Charges

    Library membership is available at no charge, and there is no charge for most services and facilities including borrowing items, using PCs or wi-fi.

    Borrowing and PC use will be suspended if you have two items overdue.

    Common charges

    Overdue items As of 1 November 2020, Hobsons Bay Libraries no longer applied fines for overdue items. 
    A4/A3 printing - B/W          $0.30/$0.50 per page
    A4/A3 printing - Colour  $0.60/$1.20 per page
    Replacement library card                    $3.30

      View the full list of fees and charges.

         

        Library Notices

      You can choose to receive library notices via SMS or email. The following will be communicated to you via your preferred contact method:

      • Reservations that are ready to be collected.
      • Courtesy reminders one day before items are due.
      • Overdue items that were due seven days ago.

    Please note that whilst we do offer reminders as a courtesy service it is the responsibility of all library members to ensure their loans are returned on time.

     

    Frequently asked questions

    Can I still borrow or use a computer if I don't have my library card?
    You sure can. If you have forgotten your library card, just show us some ID with your current address.

    I don't know/can't remember my PIN?
    You will need your PIN to reserve and renew items, and to login to PCs and wi-fi. You can select the 'Forgot my PIN' option when logging in to your library account to reset your PIN. You can also reset your PIN by visiting any of our branches with your library card and ID.

    I joined at branch A, can I use branch B?
    Absolutely! Your card is valid at all five Hobsons Bay Libraries' branches, as well as online for all online resources, eBooks, eMagazines and more. You can borrow items from one branch and return to a different one, and reserve items to be sent to your nearest branch.

    Is there a minimum age for library membership?
    There is no minimum age to join the library, however anyone aged under 18 will need a parent/guardian or responsible adult to give consent for a new membership.

     

Some fine print about library membership...

    Borrowing
  • Your library card or app is required every time you borrow, use our PCs or wi-fi, print or photocopy.
  • A parent or guardian must be present to join a person under 18 years of age.
  • If you lose your card please notify the library immediately. We will put a stop on your card, and a new card can be issued for a replacement fee.
  • Internet membership is available for anyone without proof of Australian address, for use of PCs, wi-fi, eBooks and online resources.
  • You can use your card at any branch of Hobsons Bay Libraries. Items can be returned to any branch of Hobsons Bay Libraries.

  • Fees and Charges
  • Hobsons Bay City Council sets fees and charges.
  • Overdue charges no longer apply. However, if there are more than two overdue items, your account will be blocked until the items are returned.
  • Members are aware that the Hobsons Bay City Council may take steps to recover library materials and outstanding charges through external agencies, such as Debt Collection Agencies. Disclosure of members information will only occur when recovery of outstanding charges is necessary

  • Conduct in the library
  • All users will conduct themselves in a manner considerate of others, will not conduct illegal activities and will treat Council facilities with reasonable care.
  • Members may not send, receive or display material that may be reasonably considered obscene or offensive.
  • Members must comply with copyright legislation.
  • Breach of conditions of use may result in a warning, followed by suspension of access, to library services.
  • Significant breaches of conduct may result in immediate revocation of membership at the discretion of the Manager Learning Communities, based on type and impact of incident.

  • Your Details and Privacy
  • Hobsons Bay Libraries does not disclose personal information for any purposes other than those specified in the Victorian Information Privacy Act 2000.
  • Members understand that Hobsons Bay Libraries collect, uses and records personal and sensitive information for statistical and security purposes.
  • Members are required to notify the library of change of address. Proof of address is required.
  • Members are responsible for all material issued on this card, including loss or damage to library material or equipment.
  • The guarantor is responsible for overdue charges, loss or damage to library material.
  • The guarantor has access to all details and borrowing history of this card.

Library notices

You can choose to receive library notices via SMS or email.  The following will be communicated to you via your preferred contact method:

·         Reservations that are ready to be collected.

·         Courtesy reminders one day before items are due.

·         Overdue items that were due seven days ago.

 

Please note that whilst we do offer reminders as a courtesy service it is the responsibility of all library members to ensure their loans are returned on time.

 

Overdue charges
Overdue items attract a daily charge of 30 cents to a maximum of $6 per item.