Click and Collect printing

Hobsons Bay Libraries now offers print collection as part of our Click and Collect service, allowing you to access our print services while library branches are closed to the public.

How does it work?

To make use of this service you will need to be able to submit your print jobs online.

You will need:

  • a Library Card Number and PIN (you can reset your PIN in your account if you've forgotten or contact us).
  • a device connected to the internet.


  • Submit your print job by logging into our printing service at or via the Libraries Victoria app.
  • Select to upload a file from your device, or enter the URL of an online document.
  • Check your job attributes to make sure you are printing the correct colour, size and quantity, and note the displayed cost of the submitted job.

      How do I pay for my printing?

      You will be able to use any existing credit on your library account to pay for your printing.

      If you do not have sufficient credit to cover the cost of your printing, you can purchase additional credit by logging in to our online payment service at or via the Libraries Victoria app. Once logged in to this service you can purchase additional credit by selecting 'add value' and pay using your credit or debit card.

      How do I collect my printing?

      Printing can be collected from any branch of Hobsons Bay Libraries during our Click and Collect operating hours by presenting your library card (or Libraries Victoria app) to the staff on duty.

      You don't need to wait for a notification - your printing will be available as soon as you submit the job.

      Please note that you won't be able to enter the library at this time. Staff will use your library card number to operate the printer and release your print job on your behalf.

      This service is limited to the printing of documents only. We are unfortunately unable to provide photocopying, scanning or email services at this time.


      Steps for printing: 

      1. Log in to your account. Your card number is the username. 

      Web printt

      2. Upload the document you want to print or paste in the URL for web print. 

      web print 1

      3. Check the file is correct, including attributes (eg. colour, size), and cost. To change attributes, click on 'change job attributes'. 

      Web print 2