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At Hobsons Bay Libraries we are committed to:

  • Providing polite and friendly service;
  • Listening to you and responding to your needs in a timely manner;
  • Treating you with respect and courtesy;
  • Being open, honest and accountable;
  • Valuing your feedback as a way of improving our service standards;
  • Catering for our diverse community by providing accessible and inclusive services;
  • Encouraging sustainable partnerships; and
  • Protecting your privacy and treating your personal information confidentially.

Tell us what you think about Hobsons Bay Libraries.

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