Device Advice

device adviceNeed some help getting started with your new phone, laptop or tablet? Or just need some help navigating the latest apps?

Come to us and have your tech questions answered by our friendly digital team!

In our one-on-one Device Advice sessions, we can assist you with basic troubleshooting, tricky questions and set-up of your mobile devices. No experience? No worries! There are no silly questions here!

Simply fill in our short online survey to tell us what you’d like help with, and we’ll arrange for a staff member to help you at your nearest Hobsons Bay Libraries branch.

Please note, completing this survey does not guarantee you an appointment. Once you have submitted this form, a library staff member will contact you within 5 business days to arrange a date and time for your Device Advice session.

Generated with MOOJ Proforms Version 1.3
* Required information.
First name *
Surname *
Library membership number (if known)
Contact details (phone number or email address) *
Preferred Date and Location *
Type of device
phone
laptop
tablet
Other device (please type into the box below)
Device brand
Android
Apple
Huawei
Nokia
Oppo
Samsung
Windows
Unknown
Other brand (please type into the box below)
Operating system
Apple macOS / iOS
Google Android
Microsoft Windows
Unknown
Other operating system (please type into the box below)
What do you need assistance with? *